Patient-Centered Engagement
PracticeSuite helps you connect with patients through secure communication, online scheduling, and accessible records for better engagement and long-term wellness.
The Powerful Solution that Streamlines Your Operations
PracticeSuite’s Patient Engagement tool, powered by the HelloHealth platform, empowers practices to go the extra mile and fosters continuous active participation from patients about their healthcare journey and outcomes.
Decrease Payment Delays
ePayments and e-Statements accelerate payments, reduce phone calls, and the payments post directly to the patient ledger
Multi-Location Management
PracticeSuite allows you to see reports, upload, and manage from one instance and one login for different locations – a must-have for larger groups.
Customizable Reminders
Automated messages based on location, doctor, appointment type, or whether they have more than one appointment.
Customer Service
We pick up the phone. We think it’s fundamental, but not everyone does.
Follow-Up Engagement
Appointment reminders, no-show reengagement, and secure messaging reduce office distraction.
Two-Way Patient Chat
PracticeSuite includes Messenger with all products so that patients can reply to any reminder and start a 2-way chat with the office staff over SMS.
Broadcast Messaging
Last minute changes, delays or emergencies? PracticeSuite makes it easy to quickly notify your patients and staff – by provider, appointment time or location.
Patient Portal
Keep patients engaged with a fully integrated HIPAA secure patient portal
Patient Satisfaction Surveys
Under how patients feel about your practice, their care interactions, and their experience.
Understanding Patient Engagement
Empowering Patients. Enhancing Outcomes.
Patient Engagement is a phrase that has seen an uptick in recent years; however, by no means is it just a trend. The idea behind Patient Engagement has been around for a while and comes from the concept that patients and providers can work together to better health outcomes for patients.
When patients are given more opportunities to be involved in their healthcare journey – research has proven that we see better outcomes as a whole. This promotes opportunities for mutual accountability and opens a clearer line of communication between patients and healthcare providers.
Patient Engagement tools give patients a direct line to their providers with a host of features including: two-way chat, patient portal, online appointment scheduling, prescription refill requests, access to labs and medical records, etc.
Our Satisfied Customers Say It Best
“With our specialty, the appointment scheduling is very important to our organization. The PracticeSuite appointment scheduling is very customizable and gives us the ability to create our schedule based upon our needs. Our organization has found the PracticeSuite Report Central to be very easy to use. Report Central allows us to create our own reports as we need them, we like the usability. The PracticeSuite support team has been very helpful at resolving questions/issues very quickly and efficiently.”
Ready to Experience a Return on Investment?
Schedule a Demo