What Are Others Saying About Their Experience ?
Learn from medical practices, physicians, and medical billing services about the value of PracticeSuite’s products and people.
"We love the PracticeSuite billing solution. PracticeSuite employees are always available for help. We utilize the RCM services from PracticeSuite; we are doing better than we have ever done before. Our collections have improved since they have been handling our billing and PracticeSuite works well with our Radiology EMR software."
Emery Medical Solutions
"PracticeSuite has been a great experience for our organization since we started using their system from last October. Our accounts receivable days are significantly lower. Their team is knowledgeable, their support is fantastic, overall their service, product and pricing is a TEN!"
Revenue Cycle Management Company
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"We have utilized PracticeSuite for 7 years. I am very happy with PracticeSuite, my favorite thing is that my Medicare payments are posted electronically and this saves time for me to dedicate to other tasks."
Partners in Motion Physical Therapy
"I love the convenience of the PracticeSuite system. Collection manager is great. It enables my collectors to easily work the accounts with all information needed for appeal right in front of them. The simplicity of the system is also great for providers. As a billing company it is important to us that our clients can easily see exactly what we are doing and have access to run any reports they need. This makes our operations completely transparent. Being an CPC and PMI certified coder and auditor, I do coding audits for practices and see a lot of other systems which makes me appreciate PracticeSuite more!"
President, Your MedSource
"PracticeSuite has great collection tools that help me stay on top of my claims, as a result, my collection rate has improved. I have worked with several different billing software solutions in the past and have found PracticeSuite to be very easy to use and is self-explanatory. Also, if I ever need help, someone is always available to help me with any questions."
Office Manager, Tennessee Imaging Consultants
"PracticeSuite has been great, when we call support, they are nice and available to help you. The electronic claims and ERA are wonderful. In appointment scheduling, a great feature is the ability to drag and drop and edit patients within the application. It has been great to see some of the updates and changes in the software from enhancement requests that we submitted. We think the in-office messaging and patient communication will be a great time save. Overall everything is great with PracticeSuite."
Front Office Coordinator, Pediatric Development Center of Atlanta
"PracticeSuite is simple to use, and has great features. As a startup practice it was challenging getting up and running. PracticeSuite has a very affordable software, and to be honest, that's why I originally went with it. As I learned the system, I didn't realize how deep functionality the EHR had. And from what my staff has been able to demonstrate, the billing and reporting is top notch. I like that they have reports that show me our last 6 months in a trend. PracticeSuite has exceed my expectations."
Richard Drake, MD
"PracticeSuite has nice reports, it is easy to review your A/R to see what claims are still outstanding/not paid for follow up. The reports assist to avoid timely filing which is critical to my RCM/Billing Service clients. PracticeSuite is easy to use, patient statements are very easy and quick to generate, and the support from the PracticeSuite team is wonderful."
Owner, Taylor Billing Services
"The PracticeSuite Practice Management solution is easy to use. Also, when we need help, the support team is always very helpful. This was a great decision to for my practice to select the PracticeSuite Practice Management solution to fulfill our billing and scheduling needs."
"With our specialty, the appointment scheduling is very important to our organization. The PracticeSuite appointment scheduling is very customizable and gives us the ability to create our schedule based upon our needs. Our organization has found the PracticeSuite Report Central to be very easy to use. Report Central allows us to create our own reports as we need them, we like the usability. The PracticeSuite support team has been very helpful at resolving questions/issues very quickly and efficiently."
Founder, Shasta Sleep Services
"I own a medical billing company and really like working with the PracticeSuite solution. One of my clients is behavioral health and with PracticeSuite, I have the ability to utilize both the UB04 and HCFA form for this client."
President/Owner, Medical Billing Solutions
"I have now had the pleasure of working with the great people at Practice Suite, customer service has been phenomenal in helping implement everything in 3 different practices. This system is extremely user-friendly, great reports, ease of scheduling and any other thing you would need in a practice management system they have it. If you can't find where it is they are always ready willing and able to help you."
Medical Billing Service, Anderson Eye Care, Malkani Retina Center
"I am thoroughly satisfied with this product. Switching over to PracticeSuite has allowed me to bill my patients more efficiently and in turn made more money for my practice. My favorite feature by far is the outstanding support team. They are always there when you need them and they have assisted me with every problem I have encountered."
Salazar Family Medicine
"As an EMR trainer/consultant, I’ve personally assisted over 80 locations implement Practice Suite and am proud to report that every install went as planned and ALL sites continue to successfully utilize the program."
Ahlers Integrated Solutions
"I'm So appreciative for the free edition. As a small business owner, it is a great way to store patient information, bill and be compliant. It is very simple to use!! Love being able to send bills out electronically. Every time I have contacted support, my issue was resolved immediately. Support is outstanding!!!"
Office Manager, Bosom Buddies Medical Equipment & Supplies
"As the owner of a billing service, it was important to me to find a solution that was user friendly, affordable with wonderful support. I selected PracticeSuite for my medical billing service and have been happy with my decision, I would highly recommend PracticeSuite as a strong solution for any medical billing service."
Owner of Stark Billing Services
"PracticeSuite.com is an extremely user friendly platform. The technical support they offer to suit our particular practice needs has been second to none. Choosing this software has been one of the best decisions I have made. There are so many value added features for a phenomenally reasonable cost. I would encourage other physicians to see for themselves."
Dr. Charles F. Glassman
The NY Center for Longevity & Wellness
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So, How Was Your Support Experience?
|Hi, I had the occasion of speaking to support this afternoon. The support person was very helpful and patient with me. Being new to the software and billing in general I have quite a few questions but most I can figure out through your webinars, they’re very well done. Thanks for all the services you provide to us to make is as easy as possible for us to run our office. Thanks – Sue|
|Again, Tony is the best. He always is patient and finds a solution, even if I don’t know what question I need to ask. He’s a great asset to your company. – Andrea|
|The representatives are very helpful. They’re great with helping to correct problems and navigate the program. – Dr. Meadows|
|Support was very helpful! They helped me take care of an issue we were having with the scheduler. – Daneille|
|I was very impressed with the response time of your personel, support helped with my questions and gave me the answers I needed. very promt – Michelle|
|My support experience was fantastic. Jaspal was able to all answer all my questions and quickly. Hats off to Jaspal the employee of the day for me! – Lydia|
|Dan was very helpful and a pleasure to work with!! – Dr. Ingrid Fullerton|
|Support has been always so great – extremely knowledgeable and always have the answer for me. A BIG THANK YOU SO MUCH!!! – Michelle Z.|
|The rep was wonderful, knowledgeable, and very helpful! – Ashley|
|A perfect experience – Susan|
|Support was polite and helpful – Dr Carmicheal|
|Support helped me with all my questions or concerns! Thank you for your help!! – Charles|
|The representative was very helpful – Karen|
|Customer service was great. – M. Arie|
|Wonderful working with support today. – Leanne|
|Very helpful – Karen|
|Support was great. – doc john|
|Great customer service – Devon|
|William can fix any problem there is out there!! He is the best one on the customer service team!!! – Sarah|
|Support was great – Diane B.|
|Questions answered. Right to the point. – John|
|Donny was so patient and wonderful! he is awesome – Beth B.|
|Support was great – Carla|
|Always helpful, thanks for great customer service – Sharon|
|Customer service was helpful and answered all my questions. thanks – Ram|
|I didn’t have to wait long and Tony was veryhelpful – Paula|
|Support was very helpful in assisting me with correcting an issue. – Iris D.|
|Good support experience – resolved issue quickly – Mark|
|Great help this time – D. Blavier|
|Very productive – Greg G.|
|Representative was very helpful and able to answer all my questions. – Deana|
|Everything was answered perfectly – Linda Q.|
|Very easy and fast! – Rian G.|
|Great was able to get the help i needed – Lily|
|Excellent – M. Arie|
|Was very helpful – Shelia|
|Great, quick response. – Diane|
|Got the help that I needed – Angela|
|Great experience. what a great job! – Sharon|
|Excellent problem solved – Jasmine|
|Thank you for your help – Sam|
|Problem fixed!! Good job! – Diane|
|It has been very effective – david|
|Awesome help! – Chris|
|Very helpful, thank you – Spencer|
|An excellent support experience – Ester|
|Great help. Fast response – Karolyn|
|I had 2 questions and support provided answers to both – Angela M.|
|Great experience – Frank|
|Dan is a great help to me always! – Maria|
|Great help from support! – Branden|
|Customer service was very helpful – Lydia|
|Support was helpful – Jessica|
|Prompt response and great service – Jahaira|
|Always helpful – Daniel|
|Great job and prompt replies – Jahaira|
|Thank you. I solved the problem with you’re help. Have a good day – Bonnie|
|Support was very helpful – Miata|
|Customer service was very helpfull – Maria A.|
|Quick and resolved my issue – Chris|
|Joy was very helpful – Carla|
|Support was wonderful! – Beth|
|Very helpful!! – Sharon|
|Great service – Tejero|
|Very helpful – Stefani|
|Great, thank you – Ashley|
|Very helpful! – Karen|
|Excellent Experience. – Maria|
|Customer service was wonderful as always – Brad|
|Support was great and very helpful! – Angie|
|Fantastic! – Zach|
|Very helpful – Diane|
|Customer service was most helpful – Ann|
|Quick and easy remedy to my issue. Thanks to all involved. – Jon|
|Agent answered all of my questions. – Deana|
|Support was very helpful was able to help with the issue i was having – Lily|