Patient Centered Engagement


Patient Centered Engagement

Product Demo Registration

Thursday 10/29 at 3pm EDT

Patient Engagement Suite
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Automated Appointment Reminders

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No Show Re-engagement

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Broadcast / Group Messaging

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Secure Two-Way Text & Chat

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Patient Satisfaction Surveys

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Reputation Management

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Patient Self-Scheduling (New add-on!)

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Automate Text, Email and Phone Call Reminders

PracticeSuite’s appointment reminder service and best practices lower no-show rates and increase productivity. Here are eight reasons why PracticeSuite does it better than the rest.

Decrease Payment Delays

PracticeSuite’s appointment reminder service notes patient responses directly into your practice management system (when possible). It’s like magic.

Multi-Location Management

Have more than one location? PracticeSuite allows you to see reports, upload, and manage from one instance and one login. This is a must have.

Configurable Reminders

Automated messages based on location, doctor, appointment type, or whether they have more than one appointment. We’ve seen it all.

Customer
Service

We pick up the phone. We think it’s fundamental, but not everyone does. Our platform is better, but this might be the real reason customers stay.

No-Show Engagement

PracticeSuite’s appointment reminder service notes patient responses directly into your practice management system (when possible). It’s like magic.

Patient
Recalls

Sometimes patients forget to schedule their next appointment. If your system allows, PracticeSuite automatically reaches out to get them on the books.

Two-Way Patient Chat

PracticeSuite includes Messenger with all products so that patients can reply to any reminder and start a 2-way chat with the office staff over SMS.

Broadcast Messaging

Last minute changes? Weather delays? Emergencies? PracticeSuite makes it easy to quickly notify your patients and staff – by provider, appointment time or location.

Ready to Experience

A Return On Investment

Text Patients with Ease

Two-way communication between patients and staff has never been so convenient or easy.

Patients can simply reply to any automated reminder and staff will get notified in the patient chat window or via email (after 10 min). Too busy? Anyone on staff with access can view and reply to messages.

No Phone Tag!

No one likes playing phone tag, being put on hold, or being instantly available to whoever calls whenever they do, patients or staff.

PracticeSuite helps everyone avoid it by making 2-way texting with the office easily accessible to patients and staff. Patients can send a text message anytime, day or night, and be confident someone will see it when they have the chance. Office staff can quickly reply without dedicating their full attention or waiting for a patient to pick up the phone.

Unify Your Patient Communication

Messenger works across the PracticeSuite platform tying together Appointment Reminders, Demand Messaging, Surveys, Patient Self-Scheduling, eRegistration and Health Campaigns with 2-way texting messages. The tool easily manages these communications along the patient journey enabling conversations the way patients want. Patients respond more quickly and at higher rates, in the 30-40% range, saving everyone time and reducing inconvenience.