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Patient Engagement Solutions

Patient Engagement Solutions

Automatic Scheduling, Telehealth built into EHR, Patient Engagement and Online Reputation Management built into one native software solution.

Best Patient Engagement Platform

Here are eight reasons why PracticeSuite does it better than the rest.

Decrease Payment Delays

ePayments and e-Statements accelerate payments, reduce phone calls, and the payments post directly to the patient ledger reducing labor and error.

Multi-Location Management

Have more than one location? PracticeSuite allows you to see reports, upload, and manage from one instance and one login. This is a must have.

Configurable Reminders

Automated messages based on location, doctor, appointment type, or whether they have more than one appointment. We’ve seen it all.


We pick up the phone. We think it’s fundamental, but not everyone does. Our platform is better, but this might be the real reason customers stay.

No-Show Engagement

Appointment reminders, no-show reengagement, and secure messaging reduce office distraction and provide a modern digital communication experience for your patients.


Sometimes patients forget to schedule their next appointment. If your system allows, PracticeSuite automatically reaches out to get them on the books.

Two-Way Patient Chat

PracticeSuite includes Messenger with all products so that patients can reply to any reminder and start a 2-way chat with the office staff over SMS.

Broadcast Messaging

Last minute changes? Weather delays? Emergencies? PracticeSuite makes it easy to quickly notify your patients and staff – by provider, appointment time or location.

Practice Management Features

Our software for practice management provides a comprehensive solution for automating processes, boosting collections, and attracting patients.

Digital Front Door

Take control of your patient experience while offering online patient scheduling, digital intake, and text communications

Central Billing Office

Streamlines to save your staff time on routine tasks, prioritizes the most critical revenue, and provide clear end-to-end claim transparency

Practice Analytics

Gain financial clarity with our one-click reporting and practice dashboard

Drive Effective and Efficient Growth

Improve Collections

Reduce denials, no-shows, and maximize revenue.

Optimize Billing

Manage multiple contract rates and fee schedules and office locations.

Engage Patients

Empower online payments with eStatements send via text reminders.

Get Instant Insights

At-a-glance revenue dashboards and AR management.

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Patient Engagement Solutions

Having effective patient engagement solutions is crucial for effective healthcare management practices. These solutions are created to facilitate meaningful interactions between providers and patients, improving the healthcare journey and increasing the patient engagement solutions market. Patient engagement solutions provide a wealth of benefits to the healthcare provider and the patient, encompassing a broad spectrum of tools and unique technologies to empower individual patients to participate in their medical journey.

Engagement solutions are part of healthcare management software technologies, which leverage digital platforms–such as mobile applications, online portals, and wearable devices–to connect patients with their trusted healthcare providers conveniently and efficiently. Because of how important seamless communication between healthcare providers and patients is to improve overall health outcomes, patient engagement solutions and healthcare management software are integral to the daily operations of many healthcare organizations.

By embracing patient engagement solutions and best practices, healthcare providers can enhance communication, improve care coordination, and drive better health outcomes to serve patients in their time of need. A critical advantage of these solutions is their ability to foster patient empowerment while keeping the healthcare provider involved in the patient’s solution. A patient engagement solution actively engages patients and encourages them to take part in their healthcare decisions and treatment plans. Effective patient engagement goes beyond helping the patient navigate their healthcare journey to help providers streamline administrative processes, lower healthcare costs, and digitize various processes, including appointment scheduling, prescription refills, and other tasks to reduce the burden placed on staff members and increase operational efficiency.

These solutions encourage a sense of ownership and responsibility, providing patients access to their health records, treatment plans, educational materials, and other resources to collaborate with their healthcare providers actively. By implementing effective patient engagement solutions, healthcare providers can increase patient satisfaction and adherence to treatment regimens, resulting in improved health outcomes. Patients benefit from improved access to test results and notifications like appointment reminders to stay informed and actively handle their healthcare needs.

Furthermore, healthcare management software that provides patient engagement solutions has the potential to enhance and improve preventative care and population health management. A patient engagement solution can use data analytics to identify high-risk patients, monitor various health trends, and proactively create targeted interventions to engage patients with personalized health information and reminders. Healthcare providers looking to promote preventative care practices through early detective of chronic conditions rely on the potential of patient engagement solutions to deliver the necessary resources for improved health outcomes.

Patient Engagement in Healthcare

While you understand the importance of healthcare management software, you might still ask: what is patient engagement? Patient engagement in healthcare refers to the active participation of an organization’s patients in their treatment. Through effective patient engagement solutions, patients are empowered with the necessary tools, resources, information, and other assets to make informed decisions about their health and well-being.

Patient engagement plays a significant role in the effective delivery of healthcare services. Because of the increased attention placed on the patient’s role in their healthcare journey, several recent patient engagement statistics show the importance of keeping patients involved in their healthcare. For instance, patient engagement solutions can substantially lower hospital readmissions by 14 percent. At the same time, research shows that highly-engaged patients are likelier to perform health-improving behaviors for overall better health outcomes and decreased long-term healthcare costs.

Patient engagement also contributes to improved patient satisfaction. By making patients feel involved and informed about their healthcare, they’re likelier to feel valued and respected by an organization, fostering a positive patient-provider relationship and enhancing communication and collaboration. To ensure optimal health, engaged patients can proactively communicate with their healthcare providers, share relevant health information, and raise any concerns or questions. Patient engagement in healthcare enables providers to tailor treatment plans, meeting individual needs and fostering higher treatment success rates.

Another crucial concept relevant to patient engagement in healthcare is patient activation. Patient activation is linked to patient engagement, referring to a patient’s knowledge, skills, and confidence in managing their health and healthcare decisions. An activated patient possesses the ability and motivation to take an active role in their healthcare journey, a fundamental factor of patient engagement.

Healthcare providers can entail numerous strategies to encourage patients to take a more active role in their health, such as self-management tools, shared decision-making practices, and educational resources offered by providers. Studies have shown that patients with the lowest activation and involvement in their healthcare experienced more expensive costs, while the opposite is true for patients with high activation levels.

The importance of patient engagement lies in its ability to improve health outcomes, enhance satisfaction, and promote collaborative decision-making. By recognizing the value of patient engagement, healthcare organizations can take unique and proactive approaches to patient care, empowering patients to become partners in their health journey. The higher level of patient activation, the better their health outcomes become, and the less money they’ll have to spend on healthcare solutions.

Patient Engagement Strategies

Healthcare providers and organizations must implement several patient engagement strategies to ensure optimal healthcare outcomes, increase patient engagement, and combat poor patient engagement. There are various strategies to address these issues. One of the primary engagement strategies implemented by healthcare organizations is the utilization of digital patient engagement platforms. A digital patient engagement platform provides a convenient, accessible means for patients to participate in their healthcare journey.

By leveraging these patient platforms, healthcare providers can provide numerous services and activities to engage patients continuously. These platforms combat poor patient engagement by promoting seamless communication between patients and providers, exchanging sensitive health information, appointment scheduling and reminders, and medication information, and encouraging an active role in their healthcare experience.

Organizations must implement targeted patient engagement strategies to connect with patients more deeply. For instance, healthcare providers can implement strategies like personalized communication. These patient engagement services tailor messages and information to individual patients, ensuring patients receive accurate information at the right time to improve their understanding and involvement in their care.

Another strategy to enhance patient engagement is the integration of patient engagement activities into routine healthcare visits. This strategy includes educational materials, interactive tools, and other opportunities for patients to understand their medical treatment plan, ask questions, and express concerns with their providers. By incorporating various strategies and activities into the care process, healthcare providers foster a collaborative relationship with patients, increasing patient care satisfaction.

Furthermore, healthcare providers can continuously encourage patient engagement by promoting a culture of shared decision-making. This process actively involves patients deciding their treatment options. It presents potential alternatives to current medical plans to ensure that patients are included and have a say in their health progress. By giving patients options, healthcare providers give the patient a sense of autonomy and control back, which is essential in a difficult time.

Patient Experience Software

Knowing what to look for in patient engagement tools is crucial to benefit from these unique solutions. Patient engagement software is critical in enhancing patient experience and overall healthcare outcomes. Healthcare providers can leverage advanced technology and tools for a seamless and interactive healthcare experience by providing a digital platform for patient engagement. However, patients and healthcare providers must note that not all patient experience solutions are built the same, meaning choosing a reliable software solution like PracticeSuite is crucial.

PracticeSuite provides the best patient engagement software healthcare providers need for their practices while offering an innovative digital communications experience. With PracticeSuite’s patient experience software and tools, healthcare providers can quickly unlock the true potential of patient engagement solutions. PracticeSuite’s patient experience tools offer a comprehensive suite of assets like patient engagement platforms, technologies, and other resources for a well-rounded patient solution.

Choosing a digital patient engagement platform requires careful consideration of several key factors. First, your software solution should offer intuitive, user-friendly interfaces for patients and providers. PracticeSuite excels in this area by making it easy for patients to engage with their providers productively. PracticeSuite’s cutting-edge patient engagement technology offers an exceptional experience, enabling patients to participate in their care journey.

Additionally, patient experience software requires personalizing patient experiences for a satisfactory outcome that makes each patient feel heard, valued, and understood. PracticeSuite provides robust customization options for healthcare providers to tailor patient solutions to meet specific needs, ensuring patients receive relevant and timely information and improve communication with their providers.

PracticeSuite’s patient engagement software also incorporates various engagement tools to help patients manage their health and improve their overall well-being. From appointment scheduling reminders to secure messaging and telehealth capabilities, PracticeSuite is the most comprehensive solution to manage and enhance patient experiences while promoting better health outcomes to guarantee patient well-being.

PracticeSuite goes beyond traditional patient engagement tools by leveraging advanced analytics and reporting capabilities to provide valuable insights into patient satisfaction, preferences, and health outcomes. By taking a data-driven approach to healthcare, providers using PracticeSuite can continuously improve their services and optimize the patient experience.

Utilizing PracticeSuite is the best option for healthcare providers looking to enhance their patient engagement technology through advanced and detailed patient experience and engagement solutions. With its comprehensive suite of patient engagement resources, PracticeSuite is the top solution to enhance patient experiences and drive better outcomes, leveraging the power of a digital patient engagement platform.

Find out why PracticeSuite
is the #1 Medical Billing Software

Contact one of our Sales Engineers at (813) 607-2255