AI for Front Office

Imagine a front-office worker who doesn’t take vacations, happily texts patients about appointments instead of going to lunch, makes sure no patient calls slip through the cracks, helps with scheduling, and provides useful data about peak call-periods and common patient inquiries. It may sound too good to be true, but it’s the future of AI … Read more

AI for Medical Billing

AI is the current sensation, and the hype is everywhere, but there is almost no academic research predicting its impact on crucial areas of healthcare such as identity and access management (IAM), PHI, cybersecurity, HIPAA, or malpractice risk. This means we must rely on past technological experience to inform what early adopters can expect: a … Read more

AI and HIPAA: A Cautionary Tale

AI has the potential to shape the future of physician practices, from documentation and coding to RCM and the front office. It also has the potential to run afoul of HIPAA regulations.  As readers may know, AI requires huge amounts of data for training. Understandably, that data includes patient health information (PHI) in the case … Read more

Top Medical Practice Management Software Tools

Top Medical Practice Management Software Tools 11 Top Medical Practice Management Software Tools for 2025 Running a physician’s practice, medical office, hospital, or other healthcare organization is complicated. On top of caring for patients, you must handle management, administrative, and financial tasks essential to keeping your organization operating smoothly. While it’s possible to handle all … Read more

Patient Appointment Scheduling Software

Best Patient Appointment Scheduling Software Solutions 10 Best Patient Appointment Scheduling Software Solutions When it comes to medical practice efficiency, appointment scheduling serves as one of the most essential components in managing front-office workflow and revenue. If your practice implements high-quality patient appointment scheduling software, you can reduce wait times, improve the patient experience, and … Read more

Top 9 Medical Practice Management Software Features

Efficiently running a medical practice, whether a physician’s office or a larger multi-specialty clinic, requires implementing essential administrative routines. While doctors play a crucial role in patients’ lives, someone must also manage the day-to-day business operations, such as scheduling patients and ensuring payment for services.