With all the software choices out there for running a medical practice at top efficiency, who’s to say which software program is the best? After rigorously reviewing many medical office applications, we’ve taken all considerations and boiled them down to the must-know, top medical software of 2021. Here’s what we found!
Which medical software vendor is right for you? Compare and review the advantages and disadvantages of highly specialized features you’ll want to consider for your medical office or healthcare business.
What Are All-in-One Office Systems?
#1 Understanding Physician Office Platforms
PracticeSuite isn’t just an patient scheduling, billing program, or EMR software. It is a web-based medical practice management platform that combines many applications to provide a seamless, integrated whole-practice management software solution. Typical medical billing applications or stand-alone EHR software applications (electronic health records) include sub-sets of the software capabilities needed to run a medical office. But, this platform takes those features and raises the bar to include a host of other must-have capabilities for the today’s modern health care practice.
Create superbills for each of your patients, create insurance claims and reports for every visit, keep a detailed schedule, and more. The front office features integrate seamlessly with the electronic medical records, patient portal, billing and collection modules to form a complete whole practice office solution.
End-to-end software that supports 61 clinical specialties and 150 billing specialties, so you can benefit from the software no matter what type of medicine you practice. The revenue cycle management system can help you manage claims and recover missing revenue and better manage your cash flow. Plus, you can use the web-based medical billing program for free: Create a Free Trial Account!
Many Applications – One Office Solution
We know all medical offices need a way to engage patients and that’s why we offer patient portal and medial CRM tools for patient outreach. From rural medical offices to the highly specialized urban care centers, efficient practices keep organized and their economic engines running through appointment scheduling tools. Clinical EHR to keep patient care documented and high quality. Once patients are seen, medical billing software applications kick-in to process payments and then collections applications help make sure they are reimbursed correctly.
In addition to being comprehensive and complete in its platform feature list, it is also the most affordable system in our review of 2021’s best medical software. It’s best for small offices to mid-sized groups of 1 – 100 doctors and uniquely designed to support medical billing companies who assist practices with outsourced third-party medical billing services.
Northside Family Care practice Manager Kelly Clark says, “we all agree this is the best software we have used to date.”
Distinguishing Practice Software
#2 Determine What Applications are Necessary In Your Office Setting
We estimate that today’s modern medical practice will interact with at least 5 different medical office software applications every day. Here are the two most common application types:
Medical Practice Management Software: the tools medical billing staff, front-office staff, and the administrative staff use to schedule appointments, organize patient visits, workflow, and the revenue cycle of the business.
Electronic Health Record – EHR: the tools doctors, nurses, therapists, therapists, and medical records staff use to document patient care, manage quality metrics, and keep on top of all the clinical laboratory, pharmacy, and treatment orders across their patient population.
With so much talk in recent years about incentive programs and quality-based reimbursement, these two systems have taken the forefront in many discussions. However, other software tools are critically important to running an efficient medical office. Here are few to consider.
Medical CRM: CRM stands for customer relationship management software and is sometimes referred to as patient relationship management software in the medical environment. It gives clinical and administrative staff tools to routinely reach out to patients between patient visits. They use these tools to extend their care beyond the patient visit and keep engaged with the patient until they see them again.
Online Reputation Management: Patient satisfaction is quickly becoming the name of the game for physicians and practices. In fact, it is starting to impact their revenue! These tools give practices and physicians ways to proactively seek patient feedback and manage how that feedback helps showcase the great care they provide.
Did you know that 84% of patients use online reviews to evaluate providers?
Websites and Patient Portals: Online and self-service is the name of the game for today’s consumer oriented patients. The tools young patients, middle aged patients, retired patients, and even senior patients use to communicate with their doctors.
Waiting Room Kiosks: Managing patient scheduling, check-in and patient flow through the office starts as soon as they walk in the door. Kiosks and mobile devices for patients in the waiting areas jump-start the workflow and keep the patient engaged without having to wait for someone behind the front desk to be available.
When it comes to medical practice management can you think of other office software applications? These solutions are but a handful of all the available applications on a robust office platform. We’ll discuss email, secure file storage, hipaa compliance, project management tools, and others in a different review.
Pricing Due Diligence
#3 Understanding Pricing and Commitment Levels Across Options
With the diversity of applications contained within the Medical Office Software category, pricing is quite variable. There several clarifications you need to make every time to discuss pricing with a medical office supplier.
- Do we pay for the software monthly?
- Is price impacted by the number of people who will use the software?
- Does the price change based on the number of licensed medical staff using the software?
- How does the number of patients impact the price of the software?
- As the software is updated, what additional costs are there to receive the latest enhancements?
- Are there any features that will require more money to turn on?
- Does the price change based on the number of computers/devices we use?
- Are there any additional storage fees for hipaa compliant storage?
Another important aspect of pricing is how long you will be on the hook for paying for the software. Sometimes there will be a contract that you sign committing yourself to a specific period. Other times, you pre-purchase months or even a year. In those cases, make sure you check the refund policy should you decide the software does not work for you.
Office Software Price Ranges
#4 Understanding the Diversity in Price and Total Cost of Ownership
As far a price ranges and methods, we have seen several prevailing models in our review.
Freebies: Medical offices have access to free software products across all aspects of the practice – web-based medical billing, EHR, appointment scheduling, patient portals, and even websites. Generally, the free software has great capabilities, but also have limitations that can easily be overcome by upgrading to a paid version. Nonetheless, free is good and many organizations do quite well with completely free products.
Price Range: $0
Try For Free: These “Try It“models are different from freebies in that there is usually a time limit to the “free” trial period. Common time frames run from 14 – 30 days after which the account is closed if an upgrade to a paid option is not selected.
Price Range: $0 for A Limited Time!
Monthly Subscription Pricing: This is the most popular model across all practice software pricing models. Medical offices pay a monthly amount based the size of the organization and the capabilities in the subscription.
Medical Practice Software Price Ranges:
- Medical Billing Software $99 – $800+ per provider per month
- Appointment Scheduling Software $20 – $199+ per month with various user counts; often included in other software bundles
- EHR Software $99 – $1,000+ per provider per month
- Patient Portals: $5 – $100+ per month; often included in other software bundles
- CRMs: $19 – $1,000+ per month per user
- Online Reputation: $199 – $500+ per provider per month
Technology Enabled Services Pricing: Another element in the pricing equation is when a company provides third-party or outsourced services for the medical facility and thus, the facility is given access to a portfolio of software tools. In this case, the software usage is “free” but only with a paid services engagement.
Price Ranges for Services: 1.9% – 10% of monthly collections
New School Meets Old School Pricing: There are also pricing models for stand-alone apps across some of the categories that range from one-time purchases on the Apple App Store or Google Play to traditional software purchases where you buy the software with a one-time fee, install it on your computer, and pay for upgrades if and when they become available.
Popular Medical Software Companies
#5 Investigate the Advantages and Disadvantages Across the Vendor Landscape
PracticeSuite is proud to be one of the top companies in this area. Below is a list of other companies you may encounter as you evaluate your options. Hear from their users about their experience with the software – what they like, don’t like, had problems with, and received help on.
Vendors listed in alphabetical order
When you’re planning to adopt a practice management software program, consider combining an EHR / EMR (electronic medical records) with other features like medical billing software in health care at the doctor office with cloud-based ehr for a complete web-based emr solution. Medical device and medical device software for a physician’s mid-sized business is very different than equipment used in a medical center. The software type will vary greatly for medical image and medical record emr, and in some cases documentation will require accurate description using medical image analysis software.
That’s just one reason PracticeSuite ranks first on our list: It’s more than just a medical billing program. To see for yourself why more than 41,000 users call PracticeSuite the number one web-based software emr solution for practice management and cloud-based ehr, sign up for the trial edition and take it for a test drive.
Last Updated on February 12, 2021