Author: Michael Sculley

Unfortunately, medical practices cannot be fully guaranteed for protection against cyberthreats by even the most cutting-edge computer software. Medical practices and healthcare clinics and hospitals are notoriously known for having poor data security and cybersecurity measures, despite the sheer volume of sensitive patient information that flows through their system. However, specific plans and actions can

Advances in technology have made it possible to communicate with patients via electronic devices, but that does not mean it is always a smart decision. Physicians should always be aware of the potential pitfalls and downsides associated with electronic communication solutions. Accidental Breach of Privacy As a physician, you are responsible to maintain doctor-patient confidentiality

There are a variety of concerns that are associated with shaking hands in a medical office. Since doctors and nurses are in contact with many patients throughout the day, taking measures to reduce the spread of bacteria and viruses is essential. Contact with hands during a handshake can result in spreading bacteria from one patient

Physician credentialing clearly has its benefits. Physician credentialing is the process of organizing and verifying a doctor’s professional records. The most important is that ultimately it promotes better patient care by providing standards for medical providers. Credentialing is indispensable, but the process often seems to be more trouble than it’s worth. It can be time-consuming

Nurse practitioners, or NPs, are medical professionals who can provide advanced medical care to patients. Nurse Practitioners have a unique medical approach where they focus on preventative health and health education in order to keep their patients healthy. Doctors should keep some facts about nurse practitioners in mind to ensure that patients are getting the

Online Billing Almost everything has an electronic component to it. And the things that don’t are quickly shifting there. Consider email, e-commerce, and e-trade. Why not e-billing? As it turns out, paper bills are becoming an unnecessary hassle. According to the Medical Group Management Association, a medical practice must send out more than three paper

For busy patients, a prolonged wait to see the doctor can feel like a violation of their time, especially since the appointment was planned in advance. Fortunately, there are simple and painless steps a doctor can take to help alleviate any frustration patients may experience when unexpected wait times do occur. A while back I

A shockingly high number of US businesses don’t have a formal strategy for employee retention. Considering the time and money it takes to successfully educate the folks who work in your medical practice, if you haven’t considered retention, you’re not thinking clearly. Here are five no-nonsense strategies to help you keep the valuable employees you

Incorporating a VoIP, or Voice over Internet Protocol phone system, into your medical practice office can be beneficial but you should understand its limitations and risks. Since VoIP differs from traditional phone services, learning about the system beforehand can help reduce the number of initial complications and frustrations that may arise. What is VoIP? A

Clinical documentation is complicated and getting more so. Some of the complexity has to do with EHRs, to which physicians are still adapting. Much of it relates to Medicare, which has a number of goals related to the medical record. Dr. Lorena Chicoye, corporate medical director of managed care at Baptist Health South Florida, discussed