Not all physicians are on board with communicating with patients via email. Some are concerned about security and HIPAA violations. Others are unsure how to fit this aspect of patient care into their daily schedules. But one thing is abundantly clear: patients want to be able to communicate with their physicians this way. Indeed, Catalyst
They say you can’t be all things to all people, but scheduling software has to be—if it’s going to succeed in a medical practice. For starters, it has to work for patients, providers, and schedulers. Ideally, it also works for a practice’s bottom line, helping track patient balances, reducing missed appointments, and allowing double bookings
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