Author: Michael Sculley

When it comes to medical practice efficiency, appointment scheduling serves as one of the most essential components in managing front office workflow and revenue. If your practice chooses a high-quality medical scheduling software program, this can remove longer wait times. To help you make that decision, we’ve reviewed the top options for medical appointment scheduling

Many physicians are reluctant to engage in marketing. They maintain that their goal is to take care of patients and not concern themselves with the business side of a medical practice. It is unfortunate that they neglect to note that “profit” is not a four-letter word. A medical practice that is profitable is not just

Being selected as a presenter at a medical conference is a big honor. Being selected to present is also a big responsibility. The other conference attendees have invested a lot in this conference. In addition to paying for travel, lodging, and conference registration, they are taking time away from their practices, patients, and possibly students

Being an office administrator in a medical office can be exhausting. There are distractions causing managers and their staff to experience extreme fatigue and actually cause loss of valuable work time. Common workplace distractions include: Workers talking loudly: Whether staff members are talking on the phone, talking to each other or in an impromptu meeting

As tempting as it might be for physicians to send and receive texts from patients, it is not a good idea unless certain safeguards are in place. There even may be legal liability if texts reveal protected health information (PHI) that is confidential under the Health Insurance Portability and Accountability Act (HIPAA). In fact, the

With the move to electronic health records (EHR), physicians are generally aware that the Health Insurance Portability and Accountability Act (HIPAA) has certain IT security requirements. See HIPAA Final Security Rule, Section 164.308(a)(7). Those requirements now apply to certain subcontractors and business associates of health care providers. HIPAA requires a medical practice to have policies

Arguably, the most important aspect of a medical practice is the physician–patient relationship. It is a combination of mutual respect and trust. Physicians expect their patient’s compliance with orders for tests and medications, as well as respect for their time. Patients expect their doctor to respect their time, offer proper treatment that results in a

Despite the numerous patient health information that is stored and transmitted across healthcare systems, healthcare infrastructure struggles with proper security. The Healthcare Information and Management Systems Society conducted a survey in 2020 to gain a better understanding of healthcare security across the United States. The large threat that many medical industry experts face are phishing

Medical equipment, printers, computers – the list seems endless as to all the electronics important to running a successful medical practice. Unfortunately, these machines need electricity and electricity is not free. There are, however, some easy ways you can cut your medical office electric expenses while being environmentally friendly at the same time. Make Your

Outsourcing your medical billing can be a boon for your practice, but not if you’re with the wrong service. There’s significant variation in the way physician billing companies function, so unless you perform a thorough due diligence before you enter into a contract, you may not save the amount of money you expected. Worst case,