Author: Michael Sculley

EHR benefits
Practice Management

PM Hack #20: Identifying And Overcoming Workflow Challenges In Telemedicine

Telemedicine Creates Its Own Workflow Challenges Currently, 31% of healthcare organizations use video-based telemedicine services, and 34% offer remote patient monitoring, according to a recent KPMG survey conducted by HIMSS Analytics. Demand for telemedicine services varies by region, specialty, and other variables, but there’s potential across the nation for more of it. In a study

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Practice Management Hack #12: Restricting PM System Access – Three Safeguards

Tip # 12 – Restrict Access To Your Practice Management Software Today’s leading practice management, electronic health record, and patient scheduling software is cloud-based, accessible from internet web browser. The convenience and reliability of these solutions are unmatched—not to mention they make ongoing IT support and server and backup maintenance things of the past. However,

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BAA Compliance – 3 Definitive Questions to Determine Exposure

The aim of the Health Insurance Portability and Accessibility Act (HIPAA) is to safeguard the privacy of sensitive medical information. The practice of medicine has changed a lot in the two decades since HIPAA’s passage, and it’s not always clear what lengths an office needs to take to avoid violation and comply with requirements. Data

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To Text or Not to Text – Is Texting Patient Info Safe?

As patients take more control of their healthcare, providers may lose out if they can’t meet modern-day expectations for conveniences like text messaging. This isn’t just a youth movement, either. Currently, 20% of boomers, 44% of Gen Xers, and 42% of Millennials are likely to switch practices unless they can get clear, concise, convenient communication

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Choose Wisely: Understanding Medical Office Software

Finding the right software to run a doctor’s office can be tedious and time consuming: there are myriad options for every task that staff and providers perform. But regardless of the size of the practice or specialties included in it, the best medical office software is the one that works reliably and unobtrusively to organize

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Your Best Digital Practice Partners Are…Your Patients

As more aspects of daily life move online, chances are good your patients are open to moving some of their healthcare experience in that direction. It’s high time to consider your options for accommodating—or better yet, encouraging—patient interactions in the digital space. Practices that engage patients with secure and relatively simple tools can enhance provider-to-patient

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Living the Dream: Seeing Patients and Getting Paid
Practice Management

Living the Dream: Seeing Patients and Getting Paid

The cost of medical care continues to rise while wrangling over the Affordable Care Act replacement continues (and it will continue). With the political turmoil surrounding this issue unlikely to settle down any time soon, the exodus to high-deductible health plans is expected to increase the self-pay payer mix by 4.2% this year. This means

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Negative Online Review
Practice Management

Physicians Can Create Positive Results from a Negative Online Review

It’s human nature to take criticism hard and to minimize praise even though negative feedback happens much less frequently than positive feedback. For physicians, negative online reviews can be especially stinging—after all, you constantly strive to deliver the best possible care for every patient. The bad news is that, with review sites multiplying and encouraging

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Facilitating Online Reviews
Practice Management

Facilitating Online Reviews – Encouraging Happy Patients to Go Public

Patient review sites are increasingly important to healthcare consumers. These sites are convenient to use and offer current information for those seeking a practitioner or a second opinion, and they provide information beyond the basics included in physician directories. More is better because most patient feedback will be positive reviews, and more positive reviews will

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The Role of Text Messaging: To Text or Not to Text?

As patients take more control of their healthcare, providers can lose out if they don’t meet modern-day expectations by providing conveniences like text messaging. This isn’t just a youth movement, either. Currently, 20% of boomers, 44% of Gen Xers, and 42% of Millennials are likely to switch practices unless they can get clear, concise, convenient communication from their providers, according to a Solutionreach survey released last month.

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