As patients take more control of their healthcare, providers can lose out if they don’t meet modern-day expectations by providing conveniences like text messaging. This isn’t just a youth movement, either. Currently, 20% of boomers, 44% of Gen Xers, and 42% of Millennials are likely to switch practices unless they can get clear, concise, convenient communication from their providers, according to a Solutionreach survey released last month.
The more things change, the more they remain the same. Today’s physicians (and patients) are benefitting from connecting by phone instead of in the office. It harkens back to the days when a physician would call before coming to your house or to follow up on a house-call. Today’s systems are much more sophisticated, but
As practices work to increase convenience for patients, one place they often fall short is in scheduling. It’s a bit ironic, given that the thing physicians want most is for patients to schedule an appointment… The fact is, modern communications channels have increased exponentially over the last few years, and practices have a hard time
In an effort to stay current, your office makes technology changes throughout the year. The only difficulty with these changes is remembering that each one has the potential to affect your compliance with HIPAA record retention laws. HIPAA itself does not require practices to keep patient medical records for any set period. However, most states
Physicians know medical billing software is about much more than creating a bill. Yes, it’s important to create an accurate bill that includes all aspects of the patient visit with the correct codes—so it gets paid quickly. But today’s practices need more than help selecting codes and creating bills. They need a billing system that
Not all physicians are on board with communicating with patients via email. Some are concerned about security and HIPAA violations. Others are unsure how to fit this aspect of patient care into their daily schedules. But one thing is abundantly clear: patients want to be able to communicate with their physicians this way. Indeed, Catalyst
They say you can’t be all things to all people, but scheduling software has to be—if it’s going to succeed in a medical practice. For starters, it has to work for patients, providers, and schedulers. Ideally, it also works for a practice’s bottom line, helping track patient balances, reducing missed appointments, and allowing double bookings
Best Office Software For HIPAA Compliance PracticeSuite is on everyone’s shortlist for a fully integrated end-to-end cloud based EHR/EMR office system. Its affordable pricing is unmatched, but more importantly, quality customer care and high client satisfaction sets this platform apart from other physician office systems. Additionally, their single screen charting tool is unequaled and the
Lori Skipper began her education with the goal of becoming a CNA but quickly realized her talents lay strongly in medical billing and credentialing. She is completely self-taught, having extensively researched and studied procedures, codes, and rules. Lori began working as a biller and credential expert 15 years ago and started BTO in November 2016
Health Information Exchanges are valuable partners for medical practices who want to have the fullest picture of the care a patient is receiving in the community. They stand ready to assist and advise providers in the healthcare communities they serve. Occasionally we read articles or hear people say, “Health Information Exchanges (HIE’s) are dead!” However,
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