As patients take more control of their healthcare, providers may lose out if they can’t meet modern-day expectations for conveniences like text messaging. This isn’t just a youth movement, either. Currently, 20% of boomers, 44% of Gen Xers, and 42% of Millennials are likely to switch practices unless they can get clear, concise, convenient communication
As patients take more control of their healthcare, providers can lose out if they don’t meet modern-day expectations by providing conveniences like text messaging. This isn’t just a youth movement, either. Currently, 20% of boomers, 44% of Gen Xers, and 42% of Millennials are likely to switch practices unless they can get clear, concise, convenient communication from their providers, according to a Solutionreach survey released last month.
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