Carter Smith is the CEO of Complete Revenue Solutions, which provides industry leading management and financial services for Home Health and Hospice providers. We recently asked Carter for his insight on helping these niche practices with billing and Revenue Cycle Management. Here’s what he shared: Tell us your story. How did you get into revenue
Why aren’t patients flocking to your portal? Some patients, for whatever reason, just plain will not sign on to your spiffy, modern-tastic patient portal. But they’re in the minority. If your portal is up and running, you’ll need to get the word out—more than once. You might also need to sell patients on the benefits
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