As patients take more control of their healthcare, providers can lose out if they don’t meet modern-day expectations by providing conveniences like text messaging. This isn’t just a youth movement, either. Currently, 20% of boomers, 44% of Gen Xers, and 42% of Millennials are likely to switch practices unless they can get clear, concise, convenient communication from their providers, according to a Solutionreach survey released last month.
The more things change, the more they remain the same. Today’s physicians (and patients) are benefitting from connecting by phone instead of in the office. It harkens back to the days when a physician would call before coming to your house or to follow up on a house-call. Today’s systems are much more sophisticated, but
As practices work to increase convenience for patients, one place they often fall short is in scheduling. It’s a bit ironic, given that the thing physicians want most is for patients to schedule an appointment… The fact is, modern communications channels have increased exponentially over the last few years, and practices have a hard time
Physicians know medical billing software is about much more than creating a bill. Yes, it’s important to create an accurate bill that includes all aspects of the patient visit with the correct codes—so it gets paid quickly. But today’s practices need more than help selecting codes and creating bills. They need a billing system that
Not all physicians are on board with communicating with patients via email. Some are concerned about security and HIPAA violations. Others are unsure how to fit this aspect of patient care into their daily schedules. But one thing is abundantly clear: patients want to be able to communicate with their physicians this way. Indeed, Catalyst
They say you can’t be all things to all people, but scheduling software has to be—if it’s going to succeed in a medical practice. For starters, it has to work for patients, providers, and schedulers. Ideally, it also works for a practice’s bottom line, helping track patient balances, reducing missed appointments, and allowing double bookings
Compare & Review 2019 #1 Appointment Scheduling Software Scheduling is the fuel for your medical practice’s revenue engine. Picking the right appointment scheduling software – the right “octane and fuel type” is a leverage point that cannot be overstated. Learn what to look for, strengths, advantages, and even weaknesses of office appointment scheduling software in
Starting a medical practice is tough enough, but running one can be even tougher in the long term. Practice owners or managers have to contend with a variety of challenges, including keeping up with the latest in regulations and laws while simultaneously balancing budgets with patient satisfaction. Combined, these challenges can become difficult for one
Clinical decision support (CDS) provides physicians, nurses, staff, and patients with information, “intelligently filtered or presented at appropriate times, to enhance health and healthcare,” according to HealthIT.gov. The systems are designed to deliver the right information to the correct person at the right time. CDS is also an industry that’s thriving in healthcare’s lengthening data
Emma Chung is the Senior Vice President of Healthcare Financial Systems where she oversees the company’s operations as it relates to Revenue Cycle Services, Consulting and Technology. We recently talked to Emma about how revenue cycle management has evolved since she started her career and the challenges she sees facing her clients today. Here’s what
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